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Faulty Apple Watch Series 2 battery? Apple will fix it for free

16 April 2018

According to a report from MacRumors, Apple Retail Stores and Authorized Retailers were informed of the policy change on Friday through the company's internal portal. Hey, it happens. As it goes, Apple is now dealing with a battery life issue on some of its Apple Watch devices, and is offering free repairs to customers who are experiencing swollen batteries.

The battery in an Apple Watch 2 can fail, and even swell up. The free fix only applies to Series 2 watches in the 42mm variant and that includes all models of this watch.

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"Apple has determined that under certain conditions, some Series 2 devices may not power on or they may experience an expanded battery", wrote the firm. Apple will also fix watches when the display pops out of place due to the same issue.

It's an issue that's plagued Apple Watches ever since the introduction of the first model, known as the Apple Watch Series 1, back in April 2015 - three years ago. The details of this fix policy can be found in document SN4534 in Apple's internal GSX portal, according to MacRumors.

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Notification of the new fix policy was sent to service providers in the United States, Canada, Mexico and Europe, suggesting the initiative is a worldwide effort. While not a widespread issue, battery swelling can cause power interruptions, operational issues or, in some cases, dislodged displays. At the time, Apple extended its standard one-year limited coverage by two years to account for devices suffering from swollen batteries.

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Faulty Apple Watch Series 2 battery? Apple will fix it for free