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Air Canada resolves IT issues following 'worldwide' systems outage

13 March 2018

The airline reported technical difficulties with its website on Monday morning and the issue impacted booking and check in services, operations and departures.

Air Canada has announced it will launch daily, seasonal flights between Calgary and Palm Springs, and between Edmonton and Las Vegas starting October 28, 2018, the company said.

Due to a malfunction with Air Canada's system, passengers are unable to check in and drop off baggage.

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The glitch led to long delays at YVR for passengers who either had to wait a long time or weren't able to board their flights.

Many departing flights out of YVR are now being delayed.

The airline has not immediately replied to a request for comment from CBC News.

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"Today's computer issues have had a wide impact on our customers and we apologize for any inconvenience", Benjamin Smith, President, Passenger Airlines at Air Canada, said in the statement.

It appears the problem didn't only affect Air Canada flights in this country.

Air Canada customers are being advised to check their flight status before going to Edmonton International Airport after a computer-telecommunications issue disrupted operations early Monday.

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Air Canada resolves IT issues following 'worldwide' systems outage