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No Train Fares Will Be Refunded After Two Days Of Sydney Chaos

12 January 2018

Trains running at reduced frequency.

Damage to rail infrastructure caused by lightning strikes combined with a lack of available staff led to major delays on multiple train lines in Sydney.

Passengers still faced delays on Wednesday morning with some lines cancelling services.

The Western Line, Airport/South Line and Inner West lines all had one service cancellation while the Leppington line had two as well as other delays while the Cumberland line is experiencing delays only.

"Frankly it was a danger to public safety", he told Network Seven on Wednesday.

By 5am the thunderstorm made its way to the inner-city bringing more than 6mm of rainfall in three hours
By 5am the thunderstorm made its way to the inner-city bringing more than 6mm of rainfall in three hours

Mr Foley says the Berejiklian government needs to fix the transport chaos before spending $.2.5 billion of taxpayer's money on rebuilding two stadiums.

For the time being, we recommend keeping an eye on the Sydney Trains website for timetable updates.

Crowds became so large that passengers were turned away at some platforms, station stairways at Wynyard were at one stage completely locked off and police were called in to supervise increasingly tense travellers.

The new timetable introduced at the end of November has been blamed for limiting the ability of Sydney Trains to react to problems.

This did not sit well with New South Wales Greens Transport spokeswoman Dr Mehreen Faruqi who called on the Transport Minister Andrew Constance to take responsibility for the train meltdown this week.

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"We're not hiding from the fact that it was a mess. the trick is now getting it back on track as quickly as we can", he said.

Earlier, Labor leader Luke Foley said train passengers should get a refund for Monday and Tuesday's travel because of the chaos, and the government needed to suspend the new rail timetable. Frustrated commuters wait for a delayed train during peak-hour on Tuesday.

Mr Constance yesterday said part of the problem was so many of Sydney's train lines lead to the "City Circle", the line underneath the CBD.

"Management is scrambling to come up with daily excuses for the mess, but the reality is it's all to do with a poorly put together timetable", union secretary Alex Claassens said in a statement.

It comes only six weeks after the government brought in a new timetable which introduced about 1,500 extra weekly services on to the network, in part by pushing decades-old S-set trains with no air-conditioning into service more often.

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Commuters pour into platforms 18 and 19 at Central. "We know that numbers of customers using our networks are down, so we're adjusting our services accordingly".

Jess Floyd left work two hours early to catch a flight to Melbourne but grew increasingly tense as she struggled to get on a train. We're working as hard as we can.

"Today I've asked Sydney Trains Chief Executive Howard Collins and Transport Secretary Rodd Staples to report to me within a fortnight on how the network can better recover from major incidents with cumulative impacts like we've seen over the last few days", Mr Constance said.

"To falsely attribute blame to train drivers may leave our members exposed to criticism, ridicule and possible attack at the hands of Sydney commuters", he wrote.

On Tuesday, Mr Collins played down the issue of annual leave, saying the organisation had limits on the number of staff that could be off work at any given time.

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No Train Fares Will Be Refunded After Two Days Of Sydney Chaos