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Google Pixel 2 XL hit with unresponsive edges issue

13 November 2017

Now there's a new bug to add to the list: unresponsive spots near the edge of the screen.

Google has now revealed details on how its Pixel 2 and 2 XL smartphones record videos, the company uses a combination of electronic image stabilization (EIS) and optical image stabilization (OIS) to record video.

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As reported by Engadget, Google Pixel 2 XL owners are now complaining about the lack of response when pressing on the display edges. The touchscreen over the display somehow fails to register taps, but will register swipes. "No transcription of my voice appears, and Assistant doesn't do anything, and eventually goes back to sleep", a Pixel 2 user wrote on the forum. Members of the Pixel User Community website are reporting that the screen has little or no responsiveness at its edges, resulting in certain taps or gestures going unrecognized.

He also thinks that the fault lies with Google's accidental touch protection software. Nevertheless, it is comforting to know that Google will fix the problem in the future.

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The Pixel 2 XL is definitely not having a good time on the market, as many issues related to the device's hardware have popped up since its general availability last month. As reported on Android Police and 9to5Google, early orders of Google Pixel Buds are now shipping.

The official Google Community Manager assigned on the Pixel 2 community page addressed the issue on unresponsive screen edges.

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Google Pixel 2 XL hit with unresponsive edges issue